Hannes R.

Hannes Robier

CEO youspi & Chair World Usability Congress & World ֱ Tour at youspi

Graz Austria



Hannes Robier is the founder of the usability and user

experience-consulting agency youspi GmbH, as well as organizer of the

World Usability Congress. He has worked in the field of User Experience,

Customer Experience, Usability and Service Design for more than 10

years, consulting organizations of all sizes and various industries.

Hannes earned the Customer Experience Management Certification in the

USA in 2007 and was a successful participant in the BETA phase of the

Certified Professional for Usability and User Experience (CPֱ) - F

(2013) Level of German UPA in 2013. Furthermore, he completed a Design

Thinking certification in Los Angeles in 2014.

Hannes is a

lecturer for usability and user experience and has given speeches at

various national and international conferences. Moreover, he is an

external lecturer at the University of Applied Sciences in Graz Campus02

and author of „ֱ Redefined – Winning and Keeping Customers with

Enhanced Usability and User Experience“, a book covering the essentials

of usability and user experience published by Springer, as well as two

books on personality development.

Courses Hannes Is Taking